Terms and Conditions
If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Candy Craze’ or ‘us’ or ‘we’ refers to the owner of the website.
The term ‘you’ refers to the user or viewer of our website.
You may be invited to complete your purchase if your cart is aborted prior to checkout.
Delivery - see also 'Postage'
Whilst we guarantee delivery to the address given we cannot guarantee direct delivery to the named recipient, particularly in the circumstance of hospital or business premises. We expect local deliveries to be arranged with the recipient. Requests to leave your order in a 'safe place' must be clearly communicated to us and all responsibility therefore relinquished on our part. A photograph will be provided as proof of delivery for the benefit of all parties in any unfortunate circumstance of lost or missing deliveries.
Products may vary slightly from the images displayed on our website, or other advertising material.
Packaging may differ from that advertised. We reserve the right to change packaging without notice.
Postage rates are as displayed at checkout. We retain proof of postage for every parcel and refuse liability for changes made by postal services to delivery schedules. We offer approximate delivery times in good faith and according to the relevant service providers. Goods damaged in transit is the responsibility of the postal service; we endevour to package your order appropriately and to a high standard. Delivery is to the address requested on the order. We cannot guarantee delivery to a specific recipient eg hospitals or business premises.
Prices are subject to change at short notice. In the event of such an occurance we shall notify you of changes before proceeding with your order. This may result in cancellation and a full refund.
We do not accept returns unless we have specifically requested such. In the unlikely event that your item is not as expected please contact us immediately. We may request a photograph of your item to help us understand any complaint.
Size and Weight
Sizes and weights are approximate and can vary, particularly with Pick n Mix sweets. Measurements are given as a guide only.
We may substitute items with a similar alternative on rare occasions.