Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Candy Craze relationship with you in relation to this website.​

If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Candy Craze’ or ‘us’ or ‘we’ refers to the owner of the website.

The term ‘you’ refers to the user or viewer of our website.​

The use of this website is subject to the following terms of use:The content of the pages of this website is for your general information and use only. It is subject to change without notice.This website uses cookies to monitor browsing preferences.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Abandoned Carts

You may be invited to complete your purchase if your cart is aborted prior to checkout.

Delivery - see also 'Postage'

Whilst we guarantee delivery to the address given we cannot guarantee direct delivery to the named recipient, particularly in the circumstance of hospital or business premises. We expect local deliveries to be arranged with the recipient. Requests to leave your order in a 'safe place' must be clearly communicated to us and all responsibility therefore relinquished on our part. A photograph will be provided as proof of delivery for the benefit of all parties in any unfortunate circumstance of lost or missing deliveries. 

Images

Products may vary slightly from the images displayed on our website, or other advertising material. 

Packaging

Packaging may differ from that advertised. We reserve the right to change packaging without notice.

Postage 

Postage rates are as displayed at checkout. We retain proof of postage for every parcel and refuse liability for changes made by postal services to delivery schedules. We offer approximate delivery times in good faith and according to the relevant service providers. Goods damaged in transit is the responsibility of the postal service; we endevour to package your order appropriately and to a high standard. Delivery is to the address requested on the order. We cannot guarantee delivery to a specific recipient eg hospitals or business premises. 

Prices

Prices are subject to change at short notice. In the event of such an occurance we shall notify you of changes before proceeding with your order. This may result in cancellation and a full refund.

Returns

We do not accept returns unless we have specifically requested such. In the unlikely event that your item is not as expected please contact us immediately. We may request a photograph of your item to help us understand any complaint.

Size and Weight

Sizes and weights are approximate and can vary, particularly with Pick n Mix sweets. Measurements are given as a guide only.  

Substitutions

We may substitute items with a similar alternative on rare occasions.